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  • Employee Assistance Program (EAP)

    Speak with a master-level counselor about personal and/or work concerns: stress, family conflict, workplace issues, and many other matters. This confidential service is available at no charge to all regular EMC employees, including those who waive medical coverage, and members of their household. Get up to five in-person or telephonic assessment/problem-solving sessions with an OptumHealth provider. There is no out-of-network coverage for EAP benefits.

    Convenient care is close by regardless of where you live, work, or travel through the OptumHealth nationwide network of prescreened and credentialed providers, facilities, and other expert resources. To find an appropriate resource:

    • Call OptumHealth at 866-808-5062
    • Go to the online directory at www.liveandworkwell.com, enter “emc” for access, choose “Find a Clinician,” and contact him/her directly
    • Register for a free onsite visit with an EAP clinician (available at some larger EMC facilities); to make an appointment, call x821-44446 or 508-249-4446

    If you are seeking inpatient care, need psychological testing, or wish to participate in an intermediate level of care (i.e. intensive outpatient program), you must pre-register through OptumHealth at 866-808-5062.

    In addition, the EAP also has Legal Assistance, Financial Services and Work/Life components:

    • Legal Assistance: Free 30-minute telephone or in-person consultations with a network attorney, plus discounts for ongoing services.
    • Financial Services: Free, 60-minute phone consultations with credentialed financial counselors for assistance with budgeting, debt management, retirement planning, and other financial concerns. In addition, you can receive local referrals to financial professionals and planning resources for complex financial matters.
    • Childcare: Research and referrals for childcare programs, summer camps, tutoring, etc.
    • Eldercare: Research and referrals for assisted living, in-home care, transportation, etc.
    • Home Maintenance and personal services including locating electricians, pet sitters, travel information, etc.